Fraudulent reviews are sometimes left by competitors or even randos you’ve never met. The first problem you need to solve is if the review is real. So take a deep breath, calm down, and proceed to step two. Some research has even indicated that bad reviews increase sales, and there’s the time-tested belief that no publicity is bad publicity. A bad review isn’t the end of the world-every company has gotten at least one. It’s extremely important that you don’t do either of those things. Don’t Panic (or lash out)Ī bad or fraudulent Google or Yelp review may make you want to give that person a piece of your mind or grab the nearest sharp object and take a short drive. Breeze through these babies and never pay for a customer’s bad day again!ġ. Below you’ll find quick instructions to take you through each step. Never-and I repeat, never-has this process failed me.
If you want to remove a fake Facebook review, watch a video on how to do it here.) If the review is fake, flag it for removal (If you already know you want to remove a fake Google review, skip ahead to this section.Whenever any of my clients get a negative review, I always recommend they take these 5 simple steps: There are ways to minimize the damage to your company’s credibility and your website’s SEO, and help ensure customer satisfaction. That means one disgruntled person-depending on how may reviews you have-can tank your rankings. Not only that, but positive reviews are part of Google’s search algorithm, and it pulls not just Google reviews, but Facebook, Yelp, and other review platforms.
It’s a business owner’s nightmare-you put your time, blood and sweat into the company you built from scratch, and one day, POOF! Your hard-earned reputation is tarnished by one grumpy customer with a chip on their shoulder.
Don’t panic, or try to run away, or fight back. Wait-that’s in case of a T-Rex attack, my bad. Enjoy! So you got a bad Google review (or Facebook, or Yelp, or whatever else). This article will show you how to do it on your own, or at least help you speed along the process. We love you and are flattered you love us back, but please don’t call and ask for assistance removing a Google review unless you are already a client with a qualifying package. Editor’s Note: Blue Corona does not offer Google review removal assistance as a stand-alone service.